Do’s & Dont’s of Mobile Banking

Do’s & Dont’s of Mobile Banking

Do's :

  • Password protect the mobile phone. It is recommended to set the maximum number of incorrect password submissions no more than three.
  • Choose a strong password to keep your account and data safe.
  • Change your password regularly.
  • Review your account frequently to check for any unauthorized transactions.
  • Report a lost or stolen phone immediately to your service provider and law enforcement authorities.

Don'ts :

  • Never give your password or confidential information over the phone or internet. Never share these details with anyone.
  • Don’t click on links embedded in emails/social networking sites claiming to be from the bank or representing the bank.
  • Don’t transfer funds without due validation of the recipient, as funds once transferred cannot be reversed.
  • Don’t store sensitive information such as card details, mobile banking password and user ID in a separate folder on your phone.
  • Don’t forget to inform the bank of changes in your mobile number to ensure that SMS notifications are not sent to someone else.
  • Never reveal or write down password or retain any email or paper communication from the bank with regard to the password.
  • Be cautious while accepting offers such as caller tunes or dialer tunes or open/download emails or attachments from known or unknown sources.
  • Be cautious while using Bluetooth in public places as someone may access your confidential data/information.
  • Be careful about the websites you are browsing, if it does not look authentic, do not download anything from it.

 

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