Do’s & Dont’s of Mobile Banking
Do's :
- Password protect the mobile phone. It is recommended to set the maximum number of incorrect password submissions no more than three.
- Choose a strong password to keep your account and data safe.
- Change your password regularly.
- Review your account frequently to check for any unauthorized transactions.
- Report a lost or stolen phone immediately to your service provider and law enforcement authorities.
Don'ts :
- Never give your password or confidential information over the phone or internet. Never share these details with anyone.
- Don’t click on links embedded in emails/social networking sites claiming to be from the bank or representing the bank.
- Don’t transfer funds without due validation of the recipient, as funds once transferred cannot be reversed.
- Don’t store sensitive information such as card details, mobile banking password and user ID in a separate folder on your phone.
- Don’t forget to inform the bank of changes in your mobile number to ensure that SMS notifications are not sent to someone else.
- Never reveal or write down password or retain any email or paper communication from the bank with regard to the password.
- Be cautious while accepting offers such as caller tunes or dialer tunes or open/download emails or attachments from known or unknown sources.
- Be cautious while using Bluetooth in public places as someone may access your confidential data/information.
- Be careful about the websites you are browsing, if it does not look authentic, do not download anything from it.