Complaint Redressal


Dear Customer,

We appreciate your Suggestions / Questions / Complaints / Grievances. At the outset, you may voice your grievances
to the Branch Manager /Head for immediate attention.  In case your grievances are not redressed to your satisfaction, you may directly address it to the Nodal Officer, stationed at our Central Office, at following address, who is designated to deal with customers’ grievances.

The Name & Address of Nodal Officer is given below :

Mr. Parag B. Naware - Nodal Officer – Deputy General Manager,
Dombivli Nagari Sahakari Bank Ltd.,

Central Office

Address: "Madhukunj"
Plot No.52, MIDC, Phase-II, Kalyan-Shil Road, Sonarpada, Dombivli (East)- 421 204.


E-Mail: [email protected] This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

It will be our utmost endeavor to redress your  grievances at our end, once we receive your complaint.
However, if unfortunately your grievances could not be redressed at our end, to your satisfaction, you may feel
free to approach / take recourse to the Banking Ombudsman at the following address.

The Banking Ombudsman Office of the Banking Ombudsman (C/o Reserve Bank Of India)

Address: Byculla Office Building, 4th Floor, Opp. Mumbai Central Railway Station, Byculla, Mumbai – 400 008


For District of Mumbai, Mumbai Subarban and Thane

For Goa & Maharashtra except the District of Mumbai, Mumbai Subarban and Thane

Telephone No.



Fax No.




[email protected]

[email protected]


Banking Ombudsman Scheme 2006

Details of Co-operative Ombudsman
Address :
The Co-operative Ombudsman,
9th Floor, Tower E, World Trade Centre,
Nauroji Nagar, New Delhi- 110 029.
Any compliant/ suggestions please feel Form NO. VI, available on the following Link