The Banking sector across world is experiencing a day to day change in the technology. Due to rapid changes in the technology in the world even India is experiencing same changes and transformation in the technology. This transformation in the technology has a great impact on the services offered in the industry. As India is moving with the in captivate of Digital India, the banking sector in India is also towards improvisation of high and advance technology offering to their customers.
Digitalisation of services has kept banks on competitive edge. Internet Banking, ATM’s, E-lobby, Mobile Banking, SMS Banking, Debit Cards are the part of the digital banking in India.
1. Internet Banking :
Internet Banking consists of financial transactions via internet from banks internet banking portal (website). Internet banking helps its users to bank even on bank holidays. Fund transfers, payments, statements, cheque book request are some of the best features of Internet banking. IMPS, VAS and Online Shopping via Internet banking are the most usable features of the internet banking.
2. Automated Teller Machine (ATM):
ATM is the computerized machine which allows user to withdraw cash from his/her bank account along with some more features like cheque book request, etc.
E-Lobby is the computerized machine similar to ATM which allows cash withdrawal and cash deposit to users bank account.
4. Mobile Banking:
Mobile banking facilitates users to do financial transactions via Mobile device. It can be termed as “Portable Banking”. Even if it’s a bank holiday, users are allow to do transactions via Mobile Banking.
5. SMS Banking:
SMS banking allows bank customer to do transaction via single mobile SMS, transaction like Balance enquiry, Term deposit details, etc.
6. Debit Cards:
Debit card is the plastic card (also known as Plastic Money) with Magnetic strip or (newly launched) Chip based card which is linked to the customer’s bank account. Debit card is used for Withdrawal of cash from ATM, Online Payment, Payment vis POS machines, etc.
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